Customer Service

We want you to be completely satisfied with your purchase. If you are looking to return your order please contact 0800 878 9864 in the first instance. Replacement bulbs are not eligible for returns, unless they are faulty or damaged.

Spare parts ordered from our website or from supplied part codes are not be eligible for credit. We will accept returns and exchange for the correct item.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at

Contact us

DARAY are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:

Edison House
Robian Way
DE11 9DH
United Kingdom

Phone: 0800 878 9864